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Privacy Policy

Effective Date: April 1, 2026

Who We Are

Accel Direct LLC ("we," "us," "our") is a business services company located at 502 W 7th Street, Suite 100, Erie, PA 16502.

This privacy policy applies to the caregiver rate-check site hosted at qlh.acceldirect.net, operated by Accel Direct LLC.

What This Site Collects

When you use this site, we may collect the following information:

• Rate-check details: active-client status, county, insurance, and weekly authorized hours
• Contact details: first name, phone number, and email address
• Consent preferences: whether you opted into receiving text messages
• Technical information: limited session, browser, and usage information needed to operate and secure the site

How We Use Your Information

We use the information collected through this site to:

• Determine whether your situation appears to fit current caregiver opportunity criteria
• Display a current indicated hourly rate based on the information you provide
• Store your submission and consent state for operational and compliance purposes
• Share your inquiry with a licensed home care agency partner for employment consideration
• Contact you or allow a licensed home care agency partner to contact you about caregiver opportunities, subject to your provided information and consent choices

Who Receives Your Information

Accel Direct LLC is not a home care registry or home care agency. Information submitted through this site may be shared with a licensed home care agency partner for employment consideration.

We may also use service providers that help us operate the website, hosting, analytics, and communications infrastructure.

SMS and Contact Consent

If you provide your phone number and opt into text communications, you may receive text messages from Accel Direct LLC regarding status updates, scheduling, follow-up alerts, and caregiver placement opportunities. Message frequency varies. Message and data rates may apply. You can opt out by replying STOP and request help by replying HELP.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Cookies and Tracking Technologies

This site may use cookies and similar technologies to:

• Maintain continuity as you move between steps on the site
• Measure page usage and conversion activity
• Support campaign attribution and website performance analysis
• Help protect the site from abuse, spam, or automated submissions

Data Retention

We retain submission and session data for operational, compliance, and business recordkeeping purposes for as long as reasonably necessary, unless a longer retention period is required by law or a shorter retention period is operationally appropriate.

Security

We use commercially reasonable measures to protect the information submitted through this site, including encrypted transmission (HTTPS) and managed infrastructure. However, no method of transmission or storage is completely secure.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this privacy policy or your data, contact us at:

Accel Direct LLC
502 W 7th Street, Suite 100
Erie, PA 16502
support@acceldirect.net